Service à la clientèle et de droit de ré tractation


Please consider the following to the letter and then when settling with your purchases.

RECESS

If you have received a product that is not to your liking, you can exercise the Right of Withdrawal (RoW).
To exercise the RoW just send a Email or recommended , within 15 days of receipt of goods
addresses that are in area contacts.
You must indicate: order number, items you wish to make and bank where you get the credit
(Bank Transfer o Paypal) and a send email where the nr. RMA and any directions.

The return shipment and at your expense, and the return of the payment is on average 10 working days.
The refund does not include the costs incurred for shipping, but only the amount of items.

We recommend sending returns with traceable method of shipping and we
responsible for lost or non-delivery by a courier chosen by the customer.

Return authorization will be communicated via email.
Products must come to us in perfect condition, in their original packaging, unopened and incelophan.
NOT SEND PACKAGES WITHOUT THE RMA AUTHORIZATION MADE THAT MUST BE CLEARLY VISIBLE ON THE PACK.
Without RMA number the package will be returned to you as rejected.